The Wati alternativethat checks every answer.
Wati's Astra runs WhatsApp conversations at scale. Lucía runs them on WhatsApp and every other channel, and nothing she sends promises more than your documents say.
Casa LinoLucía · virtual assistantEvery claim checked against Casa Lino's shipping page
What changes with Lucía
Wati's column quotes its own site, read on 3 November 2026: wati.io/products/astra/
| Yedran with Lucía | Wati | Yedran with Lucía |
|---|---|---|
| The AI agent | Astra: one agent across web, WhatsApp, phone, SMS and RCS, built in natural language. | Lucía across WhatsApp, Instagram, Messenger, Zalo, Telegram, LINE, Viber, KakaoTalk, TikTok, email and your website. |
| Checking answers | The Astra page we read does not describe how answers are checked or handed over. | A second model checks each claim against your documents; a failed draft is rewritten once, then handed over. |
| Handoff | “Let AI agents and humans work in tandem.” | A summary and a case number, said to the customer, and a ticket in your helpdesk if you use one. |
| Voice | Voice in 30+ languages and voice cloning. | Calls are your team's, transcribed into the thread so Lucía knows what was said. |
When Wati may suit you better
- You want an AI that answers phone calls in a cloned voice.
- You run WhatsApp broadcasts and click-to-WhatsApp ads as your main channel.
QuestionsWati alternative
Is Yedran only for WhatsApp?
No. One inbox holds WhatsApp, Instagram, Messenger, Zalo, Telegram, LINE, Viber, KakaoTalk, TikTok, email and your website.
Can she sell from my catalogue?
Yes. She reads stock and prices from your store live and sends the payment link in the chat.
What does she do when she is not sure?
She does not guess: when the fact is missing she says so, offers your team and hands over with the case.
Shall I meetyour customers?
Pick a time for a free 30-minute call. Someone from our team will show you what Lucía does with your own conversations, on your channels and with your documents, before you commit to anything.
No commitment. The confirmation reaches you by email.